Caller: "Hello, is this Tech Support?"Tech Rep: "Yes, it is. How may I help you?"Caller: "The cup holder on my PC is broken and I am within my warranty period. How do I go about getting that fixed?"Tech Rep: "I'm sorry, but did you say a cup holder?"Caller: "Yes, it's attached to the front of my computer."Tech Rep: "Please excuse me if I seem a bit stumped, it's because I am. Did you receive
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